Shipping policy

Delivery Policy

Thank you for choosing to shop at scent.eu. We strive to ensure a convenient and reliable delivery experience. Please review our delivery terms below:

Seller Information:
UAB „VALVILDA“
Rambyno g. 23, Lumpėnai, LT-99267, Lithuania
Company Registration Number: 303004672
VAT Number: LT100007553710
Email: info@scent.eu

Delivery Locations:
We ship to selected countries and regions. During the order process, you will be able to check if delivery to your location is available.

Order Processing Time:
Orders are generally processed within 1–2 business days after payment confirmation. Please note that processing times may vary during peak periods or special promotions.

Delivery Methods:
We work with reliable delivery partners to ensure safe and timely order delivery. Available delivery methods will be presented during checkout. Please select the option most convenient for you.

Delivery Costs:
Shipping fees are calculated based on the delivery destination, package weight, and chosen delivery method. Applicable shipping charges will be displayed at checkout.

Delivery Timeframes:
Estimated delivery times depend on the destination and the selected shipping method. Please note that delivery times are approximate and may vary due to factors beyond our control, such as customs procedures or unforeseen delays.

Order Tracking:
Once your order has been dispatched, you will receive a confirmation email containing the tracking number. You can monitor your shipment using this tracking number on the carrier’s website.

Return Questions:
If you have any questions regarding returns, please refer to our Return Policy.

Contact Information:
For any additional questions or comments regarding this policy, please contact us at:
Email: info@scent.eu